eSign Documents support
Questions about signing, scanning or Premium? Email the developer directly.
It helps to include:
- Your iPhone or iPad model and iOS version
- What you tried and what happened
- A screenshot, if it shows the problem
Where your documents are
Documents and signatures are saved inside the app on your device. They don’t show up in the Files app on their own. To get a signed PDF out, use Share or Save to Files, which are part of Premium.
A signature with a transparent background
When you scan or import a signature, keep background removal on. A signature you share as a PNG is then transparent, so it sits cleanly on other documents.
Signing a PDF you received
Save the PDF to the Files app first (from Mail, tap the attachment, then the Share button and Save to Files). Then open it in eSign Documents, place your signature on the page and adjust its size and angle.
Better scans of paper documents
Lay the page flat on a contrasting surface in good light. The scanner finds the edges and straightens the perspective; you can add more pages, reorder them or delete one before you save.
Drafts and the original file
Unfinished documents stay in your drafts. Signing creates a signed copy, so the original PDF isn’t changed.
Is the signature legally valid?
The app places an image of your handwritten signature. It doesn’t add a certificate-based digital signature. Whether that’s accepted depends on the document and the country, so ask whoever requested the signature.
Guides
- How to sign a PDF on iPhoneSign a PDF on iPhone with Apple’s built-in tools in Files and Mail, save your signature for next time, or use the one you signed on paper.
- How to scan a document to PDF on iPhoneScan paper documents into a PDF with Notes, Files or Preview on iPhone, get a clean, readable scan, and sign the pages when you need to.
- How to create a reusable electronic signature on iPhoneSave a signature on iPhone that you can reuse, turn a paper signature into a transparent image, and learn how it differs from a digital signature.
- How to fill out and sign a PDF form on iPhoneFill in a PDF form on iPhone with AutoFill in Files or Mail, add text where there’s no field, then sign it with your finger or your paper signature.
- How to sign an email attachment on iPhone and send it backSign a PDF someone emailed you right in Mail on iPhone and reply with the signed copy, or save it to Files and sign it with your paper signature.
- How to scan a signature and remove the background on iPhoneSign on paper so it scans cleanly, lift the signature off the page on iPhone, and save it as a transparent PNG you can place on any document.
- How to turn photos into a PDF on iPhoneCombine photos into one PDF on iPhone with the built-in Notes and Preview apps, and sign the pages when the PDF needs your signature.
- How to sign documents on iPadSign a PDF or form on iPad with Markup in Files and Mail, using your finger or Apple Pencil, or scan a paper document and sign it.
Purchases and subscriptions
Purchases are handled by Apple. To manage or cancel a subscription, open Settings on your iPhone, tap your name, then tap Subscriptions. To ask Apple for a refund, go to reportaproblem.apple.com.