English
Shared Countdown app icon
Shared CountdownDays Until Countdown for iPhone & iPad

Shared Countdown support

Questions about pairing, widgets or Premium? Email the developer directly.

Email

It helps to include:

  • Your iPhone or iPad model and iOS version
  • What you tried and what happened
  • A screenshot, if it shows the problem

Pairing with your person

One of you opens Settings › Partner and taps Invite my person, then shares the 8-character code. The other taps Enter a code, signs in with Apple and connects. An invite code is valid for 7 days.

If a shared event won’t save

Creating, editing or deleting a shared event needs an internet connection. Your own events work offline, and shared events stay visible until you’re back online.

Adding a widget

Widgets are part of Premium. Touch and hold an empty spot on your Home Screen, tap Edit › Add Widget, search Countdown and pick Small or Medium. Then tap the widget while editing to choose your event.

Disconnecting

Settings › Partner › Manage connection › Disconnect. You each keep a private copy of your shared events. Premium you were getting through your partner’s subscription ends.

A birthday on February 29

Choose the Birthday category and turn on Repeat yearly. The app asks whether years without February 29 should use February 28 or March 1.

Guides

Purchases and subscriptions

Purchases are handled by Apple. To manage or cancel a subscription, open Settings on your iPhone, tap your name, then tap Subscriptions. To ask Apple for a refund, go to reportaproblem.apple.com.

Policies